Give us a call instead.
We're here to help.
Tom Vicino Sr.
Owner & Partner
Superior Auto-Westbrook
Jim Vicino Partner|
Thomas Vicino Jr. Manager

Let's Meet By Accident

Tom Vicino Sr.
Owner & Partner
Superior Auto-Westbrook
You've just been in a collision, and thank goodness you're OK. But your vehicle isn't.
You've both just entered THE CLAIM ZONE!!!
Over the past three years or so, this zone has become heavily weighted in favor of your insurance company.
Here are the facts:
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There are very few on-site claims adjusters anymore. Instead, today's insurance companies require you to take pictures of damage to your vehicle and send them in via email.
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Using AI and based on pictures alone, your insurance company will come up with a low dollar amount they argue will cover what quality & road safe repairs should really cost.
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Almost immediately, they will also send you a low dollar check in the mail.
To which we say:

How We Handle Insurance Claims
After your collision, your insurance company will not begin processing your claim until you email photos of the physical damage to your vehicle. This might seem like a convenient way to get your claim fast-tracked, but your vehicle could also have UNSEEN DAMAGE that might be dangerous or even life-threatening. That's when we recommend you CALL US.
We handle your entire claim process from start to finish. Our INITIAL COLLISION INSPECTIONS ARE FREE ($150 VALUE), and we inspect your vehicle from top to bottom. Rest assured, our repairs are also backed by a LIFETIME COLLISION REPAIR GUARANTEE for as long as you own your vehicle.
Our collision inspection process includes using all of the latest automotive technologies, including PRE & POST SCANS, PRECISE DIGITAL ALIGNMENT ASSESSMENTS, ADAS (ADVANCED DRIVE ASSISTANCE SYSTEM) CALIBRATIONS & FINAL POST REPAIR SAFETY INSPECTIONS. As they are being completed, the results of our inspections are submitted to your insurance company.
We then come to a mutual understanding with your insurance company about the REAL REPAIR COSTS to help make your vehicle safe and looking great again. When you are fully satisfied with the collision repairs we've made, we bill your insurance company directly for the repairs we did to your vehicle.
Preferred Rental Car Partner

Old Saybrook CT Location
360 Boston Post Rd
Old Saybrook, CT 06475
(860) 395-0758
Hours:
Mon-Fri: 8 AM - 6 PM
Sat: 9 AM - 12 PM
Sun: Closed
Online Reservations:
Preferred Towing Partner

When The Tow Truck Arrives, Just Say "Take It To Superior"
Main Office
6 Center Road
Old Saybrook, CT 06475
(860) 395-1214
Website
Schedule My Free Collision Estimate
Preferred Towing Partner

Main Office
6 Center Road
Old Saybrook, CT 06475
(860) 395-1214
Website
When The Tow Truck Arrives, Just Say "Take It To Superior"