top of page

779 Boston Post Road, Westbrook CT 06498

QR Code.png
download (2).png
AAA+Approved+Auto+Body+Repair-1920w_edited.jpg
ase-logo.png
ABAC Logo_edited.jpg
bbb_a_rating_logo.png
PC superior auto logo dec 2017 no tag.png

860-399-9999

young woman examining a dent on her car after an accident.jpg
Superior Auto - Front_edited.jpg

"Best Autobody & Collision
Repair Shop On The CT Shoreline."

Linda P. | Customer For 25 Years

Give us a call instead.

We're here to help.

Tom Vicino Sr.

Owner & Partner

Superior Auto-Westbrook

Jim Vicino  Partner| 

Thomas Vicino Jr.  Manager

superior auto badge.png

Let's Meet By Accident

Tom Headshot

Tom Vicino Sr.

Owner & Partner
Superior Auto-Westbrook

You've just been in a collision, and thank goodness you're OK.  But your vehicle isn't.  

You've both just entered THE CLAIM ZONE!!!   

Over the past three years or so, this zone has become heavily weighted in favor of your insurance company.  

Here are the facts:

 

  • There are very few on-site claims adjusters anymore. Instead, today's insurance companies require you to take pictures of damage to your vehicle and send them in via email. 

 

  • ​Using AI and based on pictures alone, your insurance company will come up with a low dollar amount they argue will cover what quality & road safe repairs should really cost.
     

  • Almost immediately, they will also send you a low dollar check in the mail.  

To which we say:

AdobeStock_641732036_edited_edited_edite

How We Handle Insurance Claims 

After your collision, your insurance company will not begin processing your claim until you email photos of the physical damage to your vehicle. This might seem like a convenient way to get your claim fast-tracked, but your vehicle could also have UNSEEN DAMAGE that might be dangerous or even life-threatening. That's when we recommend you CALL US

We handle your entire claim process from start to finish. Our INITIAL COLLISION INSPECTIONS ARE FREE ($150 VALUE), and we inspect your vehicle from top to bottom. Rest assured, our repairs are also backed by a LIFETIME COLLISION REPAIR GUARANTEE  for as long as you own your vehicle.

Our collision inspection process includes using all of the latest automotive technologies, including PRE & POST SCANS, PRECISE DIGITAL ALIGNMENT ASSESSMENTS, ADAS (ADVANCED DRIVE ASSISTANCE SYSTEM) CALIBRATIONS & FINAL POST REPAIR SAFETY INSPECTIONS. As they are being completed, the results of our inspections are submitted to your insurance company.

We then come to a mutual understanding with your insurance company about the REAL REPAIR COSTS to help make your vehicle safe and looking great again. When you are fully satisfied with the collision repairs we've made, we bill your insurance company directly for the repairs we did to your vehicle.  

Preferred Rental Car Partner

Enterprise Logo.png

Old Saybrook CT Location

360 Boston Post Rd

Old Saybrook, CT 06475

(860) 395-0758

Hours: 

Mon-Fri: 8 AM - 6 PM

Sat: 9 AM - 12 PM

Sun: Closed

Online Reservations: 

Enterprise-Old Saybrook

Preferred Towing Partner

Mal's Logo.png

When The Tow Truck Arrives, Just Say "Take It To Superior"

Main Office 

6 Center Road

Old Saybrook, CT 06475

(860) 395-1214

Schedule My Free Collision Estimate

Preferred Towing Partner

Mal's Logo.png

Main Office 

6 Center Road

Old Saybrook, CT 06475

(860) 395-1214

When The Tow Truck Arrives, Just Say "Take It To Superior"

"IN A WRECK? DON'T CASH THAT CHECK!"

bottom of page